Heather Henderson, owner of Batch Pro Solutions, located in Bridgeport, West Virginia, talked with Jim Matuga, host of The Positively West Virginia Podcast about how she got started in the business and her advice to young entrepreneurs.
Batch Pro Solutions has spent the last decade serving the electronic payment needs of West Virginia with unwavering dedication. No matter the size or industry, Batch Pro Solutions personalizes electronic payment solutions to fulfill each clients payment needs. Knowledge, integrity, accuracy, make Batch Pro Solutions the premier source to partner within the payment industry.
How did you get started?
“It would be my husband,” Henderson said. “He actually ran a sales company when we lived in Michigan together. He sort of did this, it was just getting started. But, he explained it to me and ever since we moved back to West Virginia, he tried to get me to look into this but I was nervous and young.”
“Eventually, it came to the point where it was a great opportunity because West Virginia had this need that wasn’t being met. After my daughter was born, it was the right time.”
What has been your worst business experience so far?
“When I first started, I actually paid to go to work.”
“I would pay my babysitters while I was trying to make it. I was losing money for the first six months or more. It was discouraging.”
“In my mind, I didn’t have any other option than to make it work,” Henderson said. “Obviously, I had a husband who was supportive and who had a great job, but in my mind, I had to make it work and I was going to. The energy and enthusiasm of why I started it is what kept me focused.”
What is one piece of advice you would give a young entrepreneur?
“First, call me so we can discuss your processing payment options,” Henderson advised.
“But, seriously, just start doing. You can make a million excuses and find enough reasons why you shouldn’t or you can’t, but if you make that commitment to yourself, and your wants are greater than anything else, you will find a way to make it happen.”
“Get laser-focused on your vision, come up with a strategy and execute it. Embrace failure because it will happen, but the irony of failure is the more times it happens, the closer you are to achieving your success.”
Henderson was a guest on The Positively West Virginia Podcast. Listen to her full podcast here.
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- RECOMMENDED BOOK: The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change by Stephan R. Covey
- RECOMMENDED RESOURCE: “My phone,” said Henderson.
- PIECE OF ADVICE: “Just start doing,” advised Henderson.